Information on revocation
Right of revocation
You are entitled to revoke this agreement within fourteen days without giving reasons.
The revocation deadline amounts to fourteen days as from the day when you or a third party named by you, who is not the carrier, are/is in physical possession of the items ordered by you as part of the order that is the subject of the revocation period contemplated hereunder.
In order to exercise your right of revocation, you will need to notify us (Schleich GmbH, Am Limes 69, D-73527 Schwäbisch Gmünd, Telephone: +49 (0) 7171 8001 0, e-mail: email@example.com) about your decision to revoke this agreement by means of an unambiguous declaration of intent (e.g. by letter sent through the post, telefax or e-mail). You may use the attached sample revocation form for that purpose, however it is not mandatory to do so.
The revocation deadline shall be deemed to have been met if you despatch the notification on your exercising your right of revocation prior to expiry of the revocation deadline.
Consequences of revocation
Should you revoke this agreement, we are obliged to refund you any payments that we have received from you, including the delivery charges (with the exception of any additional costs arising from your having selected an alternative type of delivery to the most cost-effective standard delivery offered by us), without delay and at the latest within fourteen days as from the day on which we receive the notification about your revocation of this agreement. We shall use the same method of payment for said refund that you used for the original sales transaction, unless anything to the contrary has expressly been agreed with you. We will never charge you any fees for making such a refund. We reserve the right to only refund the money once we have received the goods back or once you have provided evidence that you have despatched the goods, depending on which point in time is earlier.
You will need to send or hand the goods back to us without delay, in any event no later than within fourteen days of the day on which you inform us about the revocation of this agreement. The deadline shall be deemed to have been met if you despatch the goods prior to expiry of the fourteen-day period. We will cover the costs of returning products if you use the DHL or Parcelforce return label provided. Otherwise, you will have to bear the direct return costs yourself.
You will only need to make good any loss in value of the goods if such loss in value is attributable to your handling the goods in a manner that is not necessary to test the quality, properties and functioning of the goods.
The right of revocation shall not exist in the case of distance selling contracts
- which we conclude with traders within the meaning of Sec. 14 German Civil Code (BGB)
- for the delivery of goods that are not prefabricated and that involve an individual choice or specification on the part of the consumer defining their manufacture or which are clearly customised to meet the consumer's personal requirements,
- for the delivery of data carriers with sound or video recordings or computer software in a sealed packaging if the seal has been broken after delivery,
- for the delivery of newspapers or magazines (including glossy magazines) other than those received under a subscription agreement.
Sample revocation form
(If you wish to revoke the agreement, then please fill in this form and return it to us.)
To Schleich GmbH, Am Limes 69, D-73527 Schwäbisch Gmünd, E-mail: firstname.lastname@example.org
I/We(*) hereby revoke the contract concluded by me/us(*) on the purchase of the following goods(*)/the provision of the following services (*)
Ordered on (*)/Received on (*)
Name of the consumer(s)
Address of the consumer(s)
Date/Signature of the consumer(s) (only in the case of notification in paper form)
(*) Please delete if inapplicable.