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Privacy Policy

Data Protection Declaration

Welcome to the Schleich website. We pleased about your interest in our home page and our products.

Of course, the protection of your personal data in the course of its collection, processing and use on the occasion of your visit to our website is also an important concern for us. With the following declaration, we are meeting our statutory disclosure duty and informing you about the storage of data, type of data, their intended purpose and our identity. We are also informing you about the first-time transfer and the type of transferred data.

The competent office within the meaning of the German Federal Data Protection Act is Schleich GmbH,
Am Limes 69
73527
Schwäbisch Gmünd
(Germany).

1. Object of the data protection

The object of the data protection is personal data. Personal data means any individual information concerning the personal or material circumstances of an identified or identifiable natural person, such as the name, postal address and email address, but also usage data, such as for example the IP address of a computer, if it can be used to identify a natural person.

2. Automatic anonymous data collection, processing and use

We automatically collect, process or use non-personal information transmitted to us by your browser). This information includes:

  • Browser type/version,
  • Operating system,
  • Referrer URL (source of a link),
  • Time of server query
  • Browser language (e.g. English)
  • Browser resolution
  • Screen resolution
  • JavaScript activated: “Yes” or “No”
  • Java: “In” or “Out”
  • Cookies: “In” or “Out”
  • Colour depth
  • referrer URL
  • Time stamp
  • Clicks
3. Cookies

We use cookies on various pages to make visiting our website attractive and to enable the use of specific functions. They are small text files which are stored on your computer. Some of the cookies that are used by us are deleted again from your hard drive after the browser session is over, i.e. after you have closed your browser (“session cookies”). Other cookies remain on your computer and can enable us to recognize your browser on your next visit [persistent cookies). You can configure your browser so as to be informed about the placement of cookies and to decide to accept these individually or to accept cookies in certain cases or generally exclude them. The non-acceptance of cookies may restrict the functionality of our website.

4. Initiated collection, processing and use of personal data

In principle, the collection or transmitting of personal data is not required when using our web pages. We collect personal data as usage data only to offer and provide our services to you, for example to transmit requested data to the requesting computer. Further processing or use of your personal data only takes places if you voluntarily provide your personal data. This may for instance be necessary in the following cases:

(1) Enquiries/Orders/Performance of contract

We collect and process your personal data to the extent necessary, insofar as you make the data available to us in enquiries, orders, contract-related enquiries or other individual transactions.

We use the data that you have provided to fulfil our contractual obligations to you and process the contracts concluded between you and us. It may be necessary to forward your personal data to companies that we engage to render the service or to execute the contract. These are, for example, transport companies or other service solutions.

(2) Registration/Verification

No registration is required to conclude a contract in our online shop. However, we offer you the option of a customer account for future transactions. To do this, it is necessary to provide personal data. The following personal data is requested during this process:

  • Surname, first name
  • Address and any additional delivery and invoice addresses
  • E-mail address
  • Telephone
  • Age
  • Payment details, if required for the chosen means of payment
  • We may also process personal data which you have provided if we have to use this data for the purposes of age verification or any other required reconfirmation of data.

    (3) Newsletter

    When you subscribe to our newsletter, we use the data for this or the data provided separately by you to send you our e-mail newsletter on a regular basis in accordance with your consent. You can unsubscribe from the newsletter at any time either by sending a message to the contact described below or via the link provided in the newsletter.

    (4) Forwarding to state institutions or authorities

    We only forward data to state institutions and authorities entitled to receive information within the scope of the statutory obligations or following a judicial decision or, if legally permitted, to prosecute abuse or criminal offences.

    (5) Advertising, market research, tailoring telemedia to suit market needs

    To the extent permitted by law, we may create use profiles for the purposes of marketing and market research or for tailoring the telemedia to suit market needs as long as pseudonyms are used. Usage profiles are not combined with data about the bearer of the pseudonym. You have the right to object to the use of data for advertising and market research or for tailoring the telemedia to suit market needs. Such usage for the purposes of market research and for tailoring the telemedia to suit market needs is carried out in particular within the scope of the following services:

    Webtrekk

    We also use the web analysis tool Webtrekk®, a web analysis service from Webtrekk GmbH, for optimising and tailoring our products to suit market needs. During your visit to our web pages the following data may be recorded: Request (name of the requested data file), browser type/version, browser language, operating system used, internal resolution of browser window, screen resolution. Java to/from, cookies to/from, colour depth, referrer URL (previously visited site), IP address (is anonymised immediately and deleted again after processing), time of access, clicks, order values (if any), form contents (if any) (in the case of free text fields – e.g. name and password - only “completed” or “not completed” is transmitted). The information is collected via a pixel that is built into the web page and/or cookies (see “Cookies” above) or comparable technologies. We transfer data to Webtrekk GmbH purely for the purposes of statistical evaluation.

    You can object to data collection within the scope of the above-mentioned analysis tool at any time by clicking here. As a result, a cookie called “webtrekkOptOut” will be set, which excludes the respective internet browser from the evaluation process. Please do not delete this cookie. Otherwise, you must object again in order to be excluded from the web analysis.

    Nosto

    This website uses Nosto, a web analysis service from Nosto Solutions GmbH, Choriner Straße 3, 10119 Berlin or Nosto Solutions Ltd, Aleksanterinkatu 15 A, 00100 Helsinki, Finland (“Nosto”). Nosto’s services enables us to selectively reach out to visitors to our online shop who have already shown an interest in our shop and our products with personalised, interest-based ads. Nosto collects and analyses the behaviour of customers in online shops, making it possible to automatically calculate and display different kinds of intelligent product recommendations and other adverts. Nosto uses cookies. The information generated by the cookie concerning your use of this website will as a rule be transmitted to and stored by Nosto on servers in the European Union. If IP anonymisation is activated on this website, your IP address will however be truncated by Nosto beforehand. Only in exceptional cases is the full IP address is sent to a Nosto server in the USA and truncated there. Nosto will use this information on behalf of the operator of this website for the purpose of evaluating how you use the website, showing you personalised recommendations, compiling reports on website activities and providing further services related to website and internet usage to the website operator.

    Google Display

    We use the remarketing or “Similar target groups” function of Google Inc. (“Google”) on our web pages. The supplier can use this function to specifically approach visitors to the website with advertisements by running personalised, interest-based ads for visitors to the supplier’s website if they visit other websites in the Google Display network. Google uses cookies to carry out analysis of website use which forms the basis for creating interest-based ads. If you visit other websites in the Google Display network after the display cookie has been set, advertisements will be displayed that are likely to include previously accessed product and information domains. You can permanently deactivate the use of the cookie by Google by following the link below and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin. Alternatively, you can deactivate the use of cookies by third-party providers by calling up the deactivation site of the Network Advertising Initiative at http://www.networkadvertising.org/choices/ and implementing the further information specified therein for the opt-out. You can read further information on Google Remarketing and the Google data protection declaration at: http://www.google.com/privacy/ads/.

    Facebook Interest-based advertising

    This website uses the “Custom Audiences” remarketing function of Facebook Inc. (“Facebook”). The purpose of this function is to present visitors to this website with interest-related advertisements while visiting the social network Facebook (“Facebook-Ads”). The remarketing tag or Facebook pixel has been implemented for that purpose on this website. When visiting this website, this tag/pixel is used to establish a direct link to the Facebook servers. The fact that you have visited this website is conveyed to the Facebook server and Facebook assigns this information to your personal Facebook user account. More detailed information about the collection and use of data by Facebook and about your rights and options in this regard relating to the protection of your privacy can be found in the Facebook data protection policy at https://www.facebook.com/about/privacy/. Alternatively, you can disable the “Custom Audiences” remarketing function at https://www.facebook.com/settings/?tab=ads#. You need to be logged into Facebook to do this.

    5. Social networks AddThis

    Social Plugins (“Plugins”) of the AddThis bookmarking service, which is operated by AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA (“AddThis”), are used on our website. The plug-ins are usually marked with an AddThis logo, for example in the form of a white plus symbol on an orange background. You will find an overview of the AddThis plug-ins and their appearance here: https://www.addthis.com/get/sharing
    When you access a page on our website that contains such a plug-in, your browser creates a direct link to the AddThis servers. The content of the plug-in is transmitted by AddThis directly to your browser and integrated in the page. By integrating the plug-in, AddThis receives the information that your browser has accessed the corresponding page of our website and stores a cookie on your computer to identify your browser. This information (including your IP address) is transmitted from your browser directly to an AddThis server in the USA and stored there. AddThis uses this data to create anonymised user profiles that serve as a basis for approaching visitors to websites with AddThis plug-ins with personalised and interest-based ads. For information on the purpose and scope of data collection and the further processing and use of data by AddThis, please refer to AddThis’s privacy policy: http://www.addthis.com/privacy/privacy-policy If you would like to object to data collection by AddThis with effect for the future, you can set an “opt-out cookie”, which you can download under the following link: http://www.addthis.com/privacy/opt-out

    You can completely prevent the loading of AddThis plug-ins with add-ons for your browser, e.g. with the script blocker “NoScript” (http://noscript.net/).

    Facebook

    Social plug-ins (“Plug-ins”) of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), run on our website. The plug-ins are marked with a Facebook logo or the additional text “Social Plug-in from Facebook” or “Facebook Social Plug-in”. You will find an overview of the Facebook plug-ins and their appearance here: http://developers.facebook.com/plugins When you access a page on our website that contains such a plug-in, your browser creates a direct link to the Facebook servers. The content of the plug-in is transmitted by Facebook directly to your browser and integrated in the page. By integrating the plug-in, Facebook receives the information that your browser has accessed the corresponding page of our website even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there If you are logged into Facebook, Facebook can directly assign the visit to our website to your Facebook profile. When you interact with the plug-ins, for example press the “Like” button or submit a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be published on your Facebook profile and shown to your Facebook friends. For information on the purpose and scope of data collection and the further processing and use of data by Facebook as well as your rights relating thereto and the settings options for protecting your private sphere, please refer to Facebook’s data protection policy: http://www.facebook.com/policy.php
    If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plug-ins with add-ons for your browser, e.g. with the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/).

    Twitter

    Social plug-ins (“Plug-ins”) of the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”), are operated on our website. The plug-ins are marked, for example, with a Twitter logo in the form of a blue “Twitter bird”. You will find an overview of the Twitter plug-ins and their appearance here: https://twitter.com/about/resources/buttons When you access a page on our website that contains such a plug-in, your browser creates a direct link to the Twitter servers. The content of the plug-in is transmitted by Twitter directly to your browser and integrated in the page. By integrating the plug-in, Twitter receives the information that your browser has accessed the corresponding page of our website even if you do not have a Twitter profile or are not currently logged into Twitter. This information (including your IP address) is transmitted from your browser directly to a Twitter server in the USA and stored there. If you are logged into Twitter, Twitter can directly assign the visit to our website to your Twitter account. When you interact with the plug-ins, for example, press the “Twitter” button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information will also be published on your Twitter account and shown to your contacts there. For information on the purpose and scope of data collection and the further processing and use of data by Twitter as well as your rights relating thereto and the settings options for protecting your private sphere, please refer to Twitter’s privacy policy: https://twitter.com/privacy. If you do not want Twitter to assign the data collected via our website directly to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the loading of Twitter plug-ins with add-ons for your browser, e.g. with the “NoScript” script blocker (http://noscript.net/).

    Pinterest

    Plug-ins from the social network Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA, are integrated on our website. You will recognise the Pinterest plug-in by the “Pin it button” on our website. If you click on the Pinterest “Pin it button” while you are logged into your Pinterest account you can link the contents of our website to your Pinterest profile. This allows Pinterest to assign your visit to our web pages to your user account. Please note that as the website provider, we have not received knowledge of the contents of the transmitted data or of their use by Pinterest. You can obtain further information in Pinterest’s privacy policy: http://pinterest.com/about/privacy/.

    Instagram

    Functions of the Instagram service are integrated on our pages. These functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. When you have logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign your visit to our web pages to your user account. Please note that as the website provider we have acquired no knowledge of the contents of the transmitted data or of their further use or processing by Instagram.

    You will find further information on this in Instagram’s privacy policy: http://instagram.com/about/legal/privacy/

    6. Right to information

    You may demand to be informed of which of your personal data is stored by us, also as to the origin of this data, the recipients or categories of recipients to whom data are forwarded and the storage purpose.

    7. Deletion and blocking

    We undertake to delete the personal data which are processed for our own purposes as soon as knowledge of them for fulfilment of the purpose of their storage is no longer required. If legal, statutory, or contractual legal grounds preclude the deletion of personal data, there are grounds for assuming that by deleting the data, protectable interests of the person affected would be compromised or deletion is not possible due to the particular storage type or the necessary effort to do so would be disproportionate, data will be blocked instead of deleted.

    You can also have the data we collect concerning your person blocked, corrected or deleted at any time. The deletion shall also be carried out when you revoke your consent to the collection, processing and use of personal data. If the revocation takes place during a current business transaction, the data will be deleted immediately after it has been concluded. Any further statutory deletion or blocking obligations remain unaffected thereby.

    For any questions relating to data protection please contact the contact address specified in the provider identification information for our website [Imprint].

    8. Technical and organisational measures

    We undertake to adopt the technical and organisational measures which are required to ensure the execution of the data protection regulations, provided the effort involved is reasonable in relation to the desired level of protection. As we are unable to guarantee complete data privacy when communicating by email, we advise that you use the usual postal route to send us confidential information.