Thank you for your order with us! This Holiday season has been unlike any other. Our website has seen a large influx of orders as more consumers are turning to shoppng online amidst the pandemic. Shipping carriers are also experiencing an increased number of packages needing to be delivered before December 25. When your package ships, you will receive an email with your Fedex tracking information. Once the order is shipped, please refer to the Fedex website with your tracking information, as they will have the most up to date information regarding your package's expected arrival date.
If you are looking for the status of your order, please login to your Schleich website account to check the status. Don't have an account? Check the status of your order here.
Do you still have questions regarding your order? Please contact our Customer Service at firstname.lastname@example.org or 1-833-934-1862.