What our animal-tastic team can do for you

Still have questions?

Want to learn more about our animals and play figures? Check out our FAQ, where we answer questions from other adventurers.

How to contact us

Do you have questions about us, your playmates, or your order? Simply click here.

Your pony’s missing a leg? Here’s where to find the vet

Your fairy’s wing has snapped off or the farmyard gate is broken? We’d be happy to help patch your play figures back up for their next trip to Neverland.

Would you prefer carrier pigeon or mail?

How will the lions, ponies, and other animals reach your home? How does payment work? And how long for a tiger to get from the jungle to your mailbox? Find full details here.

How far along our busy bees are with your order

When will the thrilling adventure finally get started? You can learn more about the status of your order in your customer account on the Schleich website.

Lost your instructions? Download them here

Want to correctly assemble your Schleich animals and play figures and discover new worlds? Then check out our assembly instructions here.

All animals at a glance

Gigantic dinosaurs, graceful fairies, wild animals – you can find all the new figures for your adventures in the current Schleich catalogues.

Play and Fun

Your experience with Schleich starts here


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Want to know whether the lava demon is also available in a set or what animals are included in the Wild Life starter set? Then head to the FAQ section, where we’ve already answered questions from other adventurers. If one of your favorite figures is broken or the packaging is missing, we’ll be there to save you in a flash. If you’re looking for new companions for your safari or expedition into the wild, you can find all our figures in the current catalogues. Simply download and browse. You can also download instructions for how to assemble your sets, figures, and animals. If you want to know more about your travel companions, then head to one of Schleich’s retail partners. Our store finder lets you know where you can shop for our products in your local area. If you want to stay updated, then subscribe to our free newsletter for the latest news about fairies, dinosaurs, Eldrador® Creatures, and all the rest.



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