Questions about online store or availability
What’s up with my order? Is the Wild Life adventure station still available? If you have questions about our online store, please give us a call at + 1 (833) 934-1682.
You can reach our team Monday to Friday 9 AM to 8 PM (ET).
Prefer to contact us in writing? Then go to our contact form .
Do you have a question about our amazing playworlds?
You can call our retailer service team at T: + 1 (833) 934-1682.
We’re available Monday to Friday 8 AM to 5 PM (ET).
If you’d rather type your question, you can use the contact form below.
What other options are there?
Our B2B site:
The latest press articles and contact addresses for press inquiries can be found here.
The home of our wild unicorns, tame lions, and fearsome dinosaurs:
Schleich USA Inc.
10000 Twin Lakes Parkway,
Charlotte, NC 28269, USA
T: + 1 (833) 934-1682
F: +1 (877) 739-1481
Mon to Fri 9 AM to 8 PM (ET)
You can find our lovingly made figures in over 40,000 stores. Please note that we are unable to offer factory tours at our headquarters and do not have a factory outlet store.