Text Messaging Service Privacy Policy

Your privacy is important to us here at Schleich USA, Inc. (collectively, “Schleich,” “we,” or “us”). By using Schleich’s text messaging service (“Service”), you agree to the terms of this Policy. Schleich reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

For purposes of these Services, “Personal Information” is information that individually identifies you, including what you choose to include in any messages you send through the Service.

What Personal Information Does Schleich Collect About You?

Through the use of the Service, Schleich will receive the following information from our third party service provider: your mobile phone number when you opt-in to the Service or send a text message to us, the text of messages that you send as part of the Service, any user name that you select or use in connection with the Service, and any comments or feedback regarding the Service that you send to us as part of the Service.

How Schleich Uses Your Personal Information

We use Personal Information to (a) provide you with the Service; (b) process and respond to inquiries, including opt-in, opt-out, or requests for help; (c) improve the Service; and (d) contact you with important announcements or messages about the Service.

Disclosure of Your Information

We will not sell your Personal Information third parties. We may share your Personal Information with third parties with your consent and in the following circumstances:

  • We need to share your information with third party providers in order to provide the Services.
  • We need to enforce our Terms of Service.
  • We provide such information to trusted third parties for the sole purpose of processing or storing Personal Information on our behalf. When this is done, it is subject to agreements where such third parties may only process such information with our instructions and in compliance with this Privacy Policy and using appropriate confidentiality and security measures. Schleich is not responsible for any damages if such third parties fail to comply with Schleich’s Privacy Policy.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
  • We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law.

  • We may share aggregated information with others without further notice. For example, this may include the number of people who used the Service in each month or the total number of texts sent in a given week.

    Your wireless carrier may collect data about your wireless device usage, and its practices are governed by its own policies.


    Schleich takes precautions to ensure the security of your Personal Information, including requiring our third party providers to adhere to industry accepted best practices to protect personal information. However, we cannot guarantee the security procedures of third parties, including but not limited to your carrier network. While we strive to keep your personal information secure, no method is 100% secure.

    Intended User

    This Service is available to adults residing in the US only. The Service is not intended for children under 13, and Schleich does not knowingly collect information from children under the age of 13.

    Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have a parent’s permission to use the service.

    If you have any additional questions regarding this Policy, please feel free to contact us any time by texting “HELP” to +1 (833) 767-0755 or email shop@schleich-s.com. For more information on the Services, please see our Terms of Service.

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