If you have questions about the company, the products or your order via the online shop, click here.
If you have questions about our Schleich products, then visit our FAQ area, where we answer frequently asked questions about Schleich.
Here you can contact our Customer Service team if a part in a Schleich set is missing or broken.
SHIPPING AND PAYMENT
Here you will find more information on shipping, payment and delivery times.
Check the status of your order in your user account in the Schleich online shop.
Are you looking for Schleich assembly instructions? Then you’re at the right place!
MISSING OR BROKEN PARTS
If a part is missing or broken in a Schleich set, our Customer Service will be happy to help you.
Here you will find the current Schleich catalogues.
If you have any questions about our products, you can visit our FAQ area or feel free to contact us directly. If an item or a component is broken or even missing from a package, our Customer Service will be happy to help. Details about your orders can be found in your user account under “My orders”. In our current catalogues, you will find our complete product range. Catalogues and assembly instructions or our products are conveniently available for download. You will find your nearest Schleich retailer using our retailer search.