Schleich Text Message Terms of Service

The Schleich text messaging service (the "Service") is operated by Schleich USA Inc. (“Schleich”, “we”, or “us”). By “opting in” or using the Service, you accept these Terms of Service (“Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Terms at any time, and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.


  • “Text Message Service” is defined as any arrangement where Schleich sends (or indicates that it may send, or receives a request that it send) one or more SMS/text messages to you as a consumer.
  • “Opting in” or “Opt in” is defined as consumer’s request, enrollment, acknowledgment, and consent to receive one or more text messages from Schleich.

  • Opting In to Service

    By consenting to the Service, you authorize Schleich to use an autodialer or nonautodialer technology to send you recurring SMS/text messages through your wireless provider to the mobile number you provided. Your consent authorizes Schleich to send SMS/text messages even if your mobile number is registered on any state or federal Do Not Call list. When you opt-in to the Service, Schleich will send you at SMS/text message to verify your phone number and confirm your signup.

    You understand that you do not have to sign up or opt-in to the Service in order to make any purchases, and your consent is not a condition of any purchase with Schleich. Your participation in this Service is completely voluntary and can be withdrawn at any time. Message frequency varies and you may opt-out from receiving the Services at any time.

    By opting-in to the Service, you confirm that you are providing a valid phone number and that you are the subscriber to the provided phone number or that you are the customary user of that phone number on a family and/or business plan. You acknowledge that you are authorized to opt-in using that phone number. If you get a new mobile number, you will need to sign up for the program with your new number.

    Service Provided

    Message content and frequency may vary. SMS/text messages may include service-related messages including updates, alerts, and information (e.g., order updates, account alerts, etc.) or promotional messages such as promotions, back-in-stock notifications, new product alerts, and other marketing offers.

    Schleich does not charge for participation in the Service, but there may be charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

    For Service support or assistance, text HELP to [insert your sending number] or email [insert support email address].

    Opting Out of Service

    You may opt-out of the Service at any time by texting STOP to [insert your sending number]. Your opt-out request may a one-time opt-out confirmation text message. No further messages will be sent to your mobile device. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again. If you have subscribed to other Schleich mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

    We may change any telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

    To the extent permitted by applicable law, you agree that Schleich is not liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. The wireless carriers supported by the Service are not liable for delayed or undelivered messages.

    Intended User

    This Service is available to adults residing in the US only. The Service is not intended for children under 13, and Schleich does not knowingly collect information from children under the age of 13.

    Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.

    Additional Information

    Schleich respects your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

    Any written requests for more information must be sent to:

    Schleich USA Inc.
    10000 Twin Lakes Parkway, Suite A
    Charlotte, NC 28269

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